SMS Privacy Policy

Christian Clay LLC, doing business as More FLA Homes

Effective date: September 29, 2026

 

Scope

 

This SMS Privacy Policy explains how Christian Clay LLC, doing business as More FLA Homes, collects, uses, stores, and shares information related to our SMS and MMS messaging program. It supplements the general privacy policy for MoreFLA.com.

 

Information we collect

 

When you communicate with More FLA Homes by text, we may collect:

 

• Your mobile phone number;

• Your name and contact information;

• The content of messages and media you send or receive;

• Message dates, times, delivery status, and opt-in or opt-out status;

• The method, date, and source of your consent;

• Information you provide about your real-estate inquiry, appointment, home search, listing, or transaction; and

• Call recordings, transcripts, notes, and related communication records when applicable and legally permitted.

 

How we use messaging information

 

We use this information to:

 

• Respond to your real-estate inquiries;

• Provide property information you request;

• Coordinate appointments, showings, and follow-up;

• Communicate client and transaction updates;

• Maintain communication history in our customer relationship management system;

• Honor opt-out and consent preferences;

• Protect against fraud, misuse, or security threats; and

• Comply with legal, carrier, and telecommunications requirements.

 

Mobile information sharing

 

We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes.

 

We may provide limited information to service providers that help us operate the messaging program, such as telecommunications, hosting, security, customer relationship management, and data-processing providers. These providers may use the information only to perform services for More FLA Homes and must protect it appropriately. This service-provider exception does not permit them to use your mobile information for their own marketing.

 

We may also disclose information when required by law, legal process, or a valid government request, or when reasonably necessary to protect the rights, safety, and security of our clients, team, systems, or the public.

 

Consent records

 

We retain evidence of SMS consent, including the date, source, mobile number, and permitted purpose. If you request a text by email, we may retain that email as evidence of your request. If you text us first, we may retain the inbound message as evidence of your request.

 

Opting out and your choices

 

Reply STOP to any More FLA Homes message to opt out. Reply HELP for assistance. You may also email team@morefla.com. We record opt-out requests and prevent additional texts unless you later provide new consent.

 

Data retention and security

 

We retain messaging information only as long as reasonably necessary for the purposes described in this policy, our business records, legal requirements, dispute resolution, and enforcement of agreements. We use reasonable administrative, technical, and organizational safeguards, but no electronic transmission or storage method is completely secure.

 

Children

 

The More FLA Homes messaging program is intended for adults seeking real-estate information or services and is not directed to children under 13.

 

Changes to this policy

 

We may update this SMS Privacy Policy from time to time. The updated version will be posted at this URL with a revised effective date.

 

Contact

 

Questions or requests regarding this policy may be sent to team@morefla.com.